Frequently Asked Questions
What is the minimum order quantity (MOQ)?
We offer flexible MOQs starting from 1kg for trial orders. For production orders, MOQ varies by product and specification. Contact us for details.
Do you provide free samples?
Yes, we provide free samples (typically 10-50g) for quality testing. Shipping cost is borne by the buyer.
What certifications do your products have?
Our products come with COA (Certificate of Analysis), MSDS, and can be provided with additional certifications including ISO, GMP, Kosher, Halal, and Organic upon request.
What testing do you perform?
We perform comprehensive testing including HPLC for active ingredient content, GC for solvent residues, heavy metal screening, pesticide residue testing, and microbiological testing per EU/FDA standards.
Do you offer custom specifications?
Yes, we can source and produce extracts to your specific requirements including particle size, solubility, purity levels, and special processing methods.